Get In Touch!
At 25karats.com, we make every effort to ensure a comfortable and enjoyable shopping experience. If you have any questions about a product or our policies, or would simply like to give us some feedback about how we're doing, please feel free to contact us.
Call or SMS
1 212-671-1204
Phone Hours:
7 Days - 9:30am to 10:00pm (EST)
service@25karats.com
We will respond within an hour during regular business days and on Saturdays.
Live Chat
Dedicated chat operators are available to assist you.
Office / Showroom
Diamond District
22 West 48th St. Suite 401
New York, NY 10036
Monday to Friday
9:30am to 6:30pm (EST)
(by appointment only)